F.A.Q.
(Frequently Asked Questions)
The
following are answers to our most frequently asked questions.
Feel free to call 972.722.8311 or email info@questrv.com to
find out more.
Do
you accept credit cards?
Do
I need a special license to drive a motorhome?
What if a motorhome has a mechanical problem
while I'm renting it?
Is there a minimum age for drivers?
Do
I have to have buy additional insurance?
How early can I pick up my rental, and when
does it need to be back?
Can I bring my pets with me?
Do you allow smoking in the motorhomes?
What do I need to bring, and what is already
provided?
Will
the TV's work while driving?
Is the motorhome self-contained?
Can I tow my vehicle with the motorhome?
How do I find campgrounds with RV hookup's?
Where can I service my holding tank?
Do
you accept credit cards?
Yes.
We accept Discover, MasterCard, Visa and American Express
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Do
I need a special license to drive a motorhome?
No.
You only need a standard drivers license.
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What
if a motorhome has a mechanical problem while I'm renting
it?
If you have any questions regarding your motorhome, you can contact a technical member of our staff during evenings and weekends by calling our after-hours mobile phone number.
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Is
there a minimum age for drivers?
Yes.
All drivers must be at least 25 years old.
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Do
I have to have buy additional insurance?
Check with your personal agent to verify if your policy will transfer over. If so, no additional insurance is needed. If not, insurance can be purchased on-line through our carrier and you will be added to our rental policy for the duration of your trip. You are able to purchase Comprehensive and Collision coverage for the motor vehicle with state statutory liability limits. You also have the opportunity to purchase Supplemental Liability insurance through our carrier.
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How
early can I pick up my rental, and when does it need
to be back?
Pick-Up can be scheduled as early as 9 AM. If you require the unit the night prior to your first rental day contact us for special arrangements. You must return the
motorhome by 11:00 AM the day after your last rental day.
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Can
I bring my pets with me?
In general our motorhomes are maintained pet-free. On occasion we have units in our fleet that our pet friendly. Call for availability and details.
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Do
you allow smoking in the motorhomes?
No.
All of our units are strictly nonsmoking.
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What
do I need to bring, and what is already provided?
All units will have fresh linens, pillows, and comforter sets on the rear queen beds. A coffee pot, microwave, stove, refrigerator, and freezer all come standard in each motorhome. In addition, paper for lavatory use will be provided, as well as all hoses and connectors for outside hookups. Cooking supplies, cooking utensils and dishware will need to be supplied by the renter. For those who prefer, kitchen packs which provide basic cooking utensils and dishware are available for rent. Additional bed linens are also available for rent.
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Will
the TV's work while driving?
Yes.
Most of the units have TV's that will work while in transit.
Some units also have satellite systems, DVD's, and VCR's
that also work while the motorhome is moving.
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Is
the motorhome self-contained?
Yes.
All of our units are 100% self-contained. Our motorhomes
have onboard generators for power, complete kitchens,
and fully-functional restrooms.
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Can
I tow my vehicle with the motorhome?
Each
Unit is different. Please Call us for Details.
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How
do I find campgrounds with RV hookup's?
There
are many great campgrounds across Texas and the United
States with RV hookup's. For help locating the right
one for your trip, visit the Family Vacations page of our website with links to several campground
directories and travel-related websites that will be
a great place to start your search.
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Where
can I service my holding tank?
Most
campgrounds and truck stops have waste disposal facilities
to drain both your black and gray tanks. Also, there
is no charge for returning your motorhome to QUEST RV
RENTAL with a full holding tank.
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